Are Tropical Smoothie Cafe® gift cards physical or digital?

Tropical Smoothie Cafe gift cards are currently only available in digital formats. Digital gift cards can be purchased online or in app and can be redeemed in-cafe, online, or through the app.

Do Tropical Smoothie Cafe gift cards expire?

No, Tropical Smoothie Cafe gift cards never expire. Your balance will always be available until it's fully used.

Where can I use my Tropical Smoothie Cafe gift card?

Tropical Smoothie Cafe gift cards can be used for ordering in app, on our ordering online or in-cafe at the register. At this time, kiosks and third-party delivery apps do not accept our gift cards.

Where can I buy a Tropical Smoothie Cafe gift card?

You can buy Tropical Smoothie Cafe gift cards in the Tropical Smoothie Cafe app, on our website or in-cafe. Select retail partners will also carry them soon!

How are Tropical Smoothie Cafe gift cards delivered and how fast do they arrive?

Digital gift cards are delivered by email within 10 minutes, or you can set a future delivery date. If you don't see the email, check your spam or junk folder.

How can I check my Tropical Smoothie Cafe gift card balance?

You can check your Tropical Smoothie Cafe gift card balance anytime in the app, on our gift card balance page or by asking a team member in-cafe.

How do I add a gift card to the Tropical Smoothie Cafe app?

To add a gift card to the Tropical Smoothie Cafe app, log in to your account, go to Payment Settings, select Add Gift Card, and enter your card details. If you already have an account, use this quick link .

Can I still use my Tropical Smoothie Cafe digital gift card if it’s been deleted from the app?

Yes. As long as your gift card has a remaining balance, it can still be used. Simply re-add the card to your app to access it again.

Can I add value or reload my Tropical Smoothie Cafe gift card?

Digital reloads coming soon! For now, you can reload physical gift cards in-cafe.

What happens if my order is more than my Tropical Smoothie Cafe gift card balance?

If your order is greater than your gift card balance, you can pay the difference with another accepted payment method. You may also use multiple gift cards on the same order.

Can I transfer balances between Tropical Smoothie Cafe gift cards?

At this time, balances cannot be transferred between Tropical Smoothie Cafe gift cards.

What should I do if I can't find my physical gift card or the email with my digital gift card details?

For digital gift cards, check your spam or junk folder and search your inbox. If you still cannot find it, please email us or reach out to Customer Support. Physical gift cards should be treated like cash, lost or stolen cards cannot be replaced.